Outsourcing and external IT management
Professional, secure and cost-effective outsourcing of IT department or services with a high level of scalability and added value in the form of expert advice on the use, continuous improvement and development of the IT environment.
Another added value of outsourcing and external management of IT infrastructure is the provision of professional capacities and their substitutability. We provide partial or comprehensive care, monitoring and prophylaxis of server and network infrastructure, support of services, applications or databases in the form of SLA (Service Level Agreement) – service support contract.
Within the SLA, we proactively address OS, SW, application, server firmware, data storage, network and other IT equipment upgrades. We provide technical support in the form of a customer center – helpdesk, where we solve operational work, requests and incidents on a daily basis. We provide customer support in all forms – remote support, by phone, email, or on-site support in Slovakia.
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SOLUTIONS AND SERVICES
Our goal is to deliver functional and reliable IT solutions that are subject to thorough analysis. When designing solutions, we emphasize sustainability and an individual approach according to each customer’s specific requirements. The basic pillars that guide us in the creation of IT solutions are internationally recognized standards such as ISO, NIST, CIS, GDPR and others. Then comes the testing and implementation according to proven procedures by our team of certified technicians.
We have extensive experience in IT administration. We understand that any outage caused by system or human error or cyber attack can affect your business. That’s why we make sure that your IT solutions are secure, reliable and worry-free. Take a closer look at our solutions services:
Switching, routing, firewall, wifi, network security and the world of passive and active network elements
Data centers, IT infrastructure, virtualization, databases, backup and the world of data
Application, network, information, analytical and object world of IT security
Hybrid storage and cloud solutions, Microsoft Office 365 and the cloud world
Monitoring and management of the network, servers, end-points and the help desk world
Applications, automation, business intelligence and the world of software solutions
Technology, hardware and the world of system solutions
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Need to find local representation?
974 01 Banská Bystrica
031 01 Liptovský Mikuláš
821 08 Bratislava